Refund Policy

Returns, Replacements and Refunds

Due to the perishable nature of our frozen product, Huntaway does not accept returns or exchanges for frozen products. Please do not ship Huntaway back to the return address on the shipping label. If you have concerns or problems with the products you receive, please contact us at and we will attempt to resolve the issue. Huntaway Inc shall not issue any refunds for the products except at its sole discretion.

Huntaway Inc has no obligation to provide refunds or replacements, but may grant them in certain circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Huntaway Inc, in each case in Huntaway Inc’s sole, absolute and unfettered discretion.

Please note we are unable to issue any refunds for our sample bag under all circumstances. If your parcel is damaged please contact us and we may be able to resend a new sample.

We cannot refund any purchases if your dog does not like the food. In this case, please get in touch with your local dog shelter to donate the food.