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Frozen Raw Venison
Freeze-Dried Raw Venison
Treats and Chews
Delivery
Sustainability
Auto-delivery subscription
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General Information
What kind of quality control do you use?
We test each batch of our raw food for bacteria, salmonella and Aerobic Plate Count (APC) to ensure it is safe for your dog to eat
Are your ingredients human grade?
Our primary ingredients are not human grade due to the way our deer are processed, not because of lack of quality. Specifically, the deer are killed and gutted in the wild, and the organs we use in our recipe (the offal) are left intact to be inspected. However, since the organs and rib bones are exposed in the wild after the deer was killed, and not inside a factory, they cannot be human grade. Since our deer are wild, they are raised without any human intervention. Our supplements are human grade, and everything is processed in a human grade facility. Find more information about New Zealand venison here.
Our non-raw products (our treats & chews) are made at facilities that manufacture pet food and treats; as a result, they cannot be regarded as of human-grade quality. We are dedicated to utilising only ingredients that uphold the highest standards at Huntaway. Our top priority is providing safe, top-notch nourishment that will enable all dogs to thrive.
Are the fruit and vegetables in our Frozen & Freeze-Dried Raw Venison recipes organic and non-GMO?
We use currently use a fruit and vege blend, made up of Carrot, Apple, Tomato, Shiitake, Broccoli, Orange, Cranberry, Pumpkin, Spinach, Beet, Tart Cherry, Strawberry, and Blueberry, which are non-GMO & organic compliant. The other fruits and vegetables in our recipe are currently sourced from local farmers market so they are unable to provide non-gmo/organic status at this stage. We are continuing to work with local suppliers to establish a source for these.
What type of diet is Huntaway raw dog food suitable for?
Huntaway raw dog food can be served in rotation with other proteins or as part of a raw food or mixed food diet. It is possible to transition your dog from kibble to raw food using Huntaway raw dog food introduced slowly over four weeks.
What if my dog has food allergies or intolerances?
Food allergies are often linked to familiar protein sources, such as chicken, turkey and beef, which are common in many dog foods.
Wild New Zealand venison makes up 90% of our raw frozen & freeze-dried dog food, with the rest being natural ingredients like blueberries, carrots and beets. If your dog is struggling with a food allergy or sensitivity, then wild venison may be a great alternative protein to try.
For more information, check out our Raw Feeding blog.
My dog is allergic to ‘X’, do you have other ingredient options?
We have carefully selected all our ingredients for nutritional value and sustainable considerations but if there's something that doesn’t fit for your pup’s diet, we’d still love to hear from you. Initially we have launched just one highly nutritious frozen raw dog food but we are already working on new flavors and varieties, so please drop us a note and tell us what you’d like to see next.
How does the calculator on your website work?
Both of our feeding calculators, use some basic information about your pup, like activity level and weight to work out a recommended daily serving.
The activity levels are split into three categories, these are Lazy Bones, Hound of Habit and Bundle of Energy. Here’s a little guide to figure out which activity level, we would deem your pup.
- Lazy Bones → Less than 30mins of exercise daily
- Hound of Habit → 30 to 90 minutes of daily exercise
- Bundle of Energy → More than 90 minutes of daily exercise
Frozen Raw Venison
How much Huntaway Frozen Raw Dog Food should I feed?
Recommended daily servings are as follows:
- XS dog (5-15lbs): 1-3 cubes
- Small dog (16-25lbs): 3-5 cubes
- Medium dog (26-50lbs): 5-7 cubes
- Large dog (51-75lbs): 7-10 cubes
- XL dog (76lbs+): 10+ cubes
Use our feeding calculator to get a customised serving amount for your dog!
For puppies and pregnant/nursing dogs, feed up to 2-3 times the above adult amount.
Always consult your veterinarian as requirements vary based on the number of puppies and stage of lactation.
The recommended feeding guide is not "one size fits all." The specific needs of individual dogs will differ depending on their metabolism, age, level of daily exercise, health issues, heredity, outdoor surroundings, stress, and anxiety.
How do I serve Huntaway?
Our Huntaway signature raw food recipe is best served thawed in the refrigerator for 12 hours or more. We would recommend keeping your raw food in a separate covered container in your refrigerator to avoid cross contamination for both you and your dog(s)
What's the best way to handle Huntaway Frozen Raw food?
Keep food frozen. For your protection, keep separate from other foods, wash hands and surfaces thoroughly after handling and wash your pet’s bowl after each feed. Any food not eaten within 30 minutes of offering should be discarded.
How many calories are in each cube?
Current formulation → Each 3 oz cube contains 142 kcal. Which works out to be 165 kcal per 100 grams or roughly 47 kcal per oz.
Why should I try Frozen Raw Venison for my dog?
Huntaway is made from wild venison, a hypoallergenic novel protein that is great for weight control as well as for dogs with food intolerances or allergies.
Find out more about our Frozen Raw Venison now!
How much of “X” macronutrient or micronutrient is in the recipe?
If you’re ever wondering how much of a specific nutrient is in our recipes, feel free to reach out to us for this information. We’re more than happy to provide you with a nutrient panel to review.
What is the % break down of meat vs bone vs offal included in the recipe?
Our signature product is made up of 90% Wild Venison, this further breaks down into 60% Venison meat and 30% Offal/Organ meat (Heart, Liver, Kidney, Lung, Spleen & Trachea)
Freeze-Dried Raw Venison
How much Huntaway Freeze-Dried Raw Dog Food should I feed?
Recommended daily servings for a complete meal are as follows:
- XS dog (5-15lbs): 1-2 cups
- Small dog (16-25lbs): 2-2.5 cups
- Medium dog (26-50lbs): 2.5-4 cups
- Large dog (51-75lbs): 4-5.5 cups
- XL dog (76lbs+): 5.5+ cups
How do I serve Huntaway Freeze-Dried Raw Venison Dog Food?
We’ve made feeding raw easy! To feed, just scoop > hydrate > serve. No time spent on messy preparation work to ensure your dog is served a nutritious raw diet. Even your kids can do it.
How many calories are in a cup?
Our Freeze-Dried Raw Venison dog food recipe has 248 kcal/cup
Why should I try Freeze-Dried Raw Venison for my dog?
Huntaway is made from wild venison, a hypoallergenic novel protein that is great for weight control as well as for dogs with food intolerances or allergies.
Discover more about the process of Freeze-Dried food here!
How much of “X” macronutrient or micronutrient is in the recipe?
If you’re ever wondering how much of a specific nutrient is in our recipes, feel free to reach out to us for this information. We’re more than happy to provide you with a nutrient panel to review.
What is the % break down of meat vs bone vs offal included in the recipe?
Our signature product is made up of 90% Wild Venison, this further breaks down into 60% Venison meat and 30% Organ meat (Heart, Liver, Kidney, Lung, Spleen & Trachea)
What does the process of Freeze-Dried mean?
Freeze drying is the process of removing moisture through low pressure treatment and heat to turn the water content into vapor. This process allows for the nutritional content of the product to be preserved, while making it shelf stable. For more in-depth information about how we make our freeze-dried product, click here.
Treats and Chews
What if my dog has food allergies or intolerances?
All of our treats & chews are made from novel proteins, which can be a great alternative protein source, and some of our range includes single ingredient products. Using these novel proteins allows for these products to be hypoallergenic and beneficial for dogs with a food allergy or sensitivity.
Why should I try Huntaway Treats and Chews
Our treats & chews are aimed at supporting digestion, hip & joint or skin & coat. We also serve some single ingredient treats. These allow for you to pick and chose what is best suited for you and your dog.
How are the Jerky and Chews made? / What does 'air-dried' mean?
Air drying actually allows for meat products to be heat treated with a kill step temperature to ensure food safety in the Venison treats but without evaporating all the moisture in the treat. Moisture is actually a very important component in the treat because it potentially allows for improvement in aroma, palatability and overall mouth feel in the finished product. This means that pleasant aromas can last longer in the treats, flavors can be locked in and texture can be a pleasurable experience for the dog. The meaty, soft and moist texture of your venison treats may not have been possible if we cooked them any other way such as baking, freeze drying etc.
How are the single ingredient treats made?
The process is fairly simple in that hot air flows over the products on trays and dries it out. If cooking refers heat treating the product there isn’t much difference between air drying and cooking. One difference between normal cooking is our product doesn’t go above 85°C.
Delivery
What makes Huntaway products more convenient?
Our Frozen product is flash-frozen into individual 3 oz cube-shaped portions, which stack efficiently and are easy to thaw for your dog. Our specially-designed freezer-friendly bags have a low-profile form that take up less freezer space.
Our Freeze-Dried product is designed for hassle-free feeding as there is no messy prep, thawing or refrigeration required. All the while providing the same recipe of our frozen product. Simply scoop, hydrate, and serve.
How are Huntaway products delivered?
We use FedEx and UPS to deliver our raw frozen dog food as well as our treats & chews. Each box of Huntaway raw food is packaged with dry ice in a highly insulated box to keep it frozen throughout the delivery process and for some hours after; however we do recommend unpacking Huntaway into your freezer as soon as possible when you receive it. Our treats and chews are delievered without dry ice, when purchased separately to our raw food.
When can I expect my order to arrive?
Due to Huntaway Frozen Raw Venison Dog Food being a perishable product, we do not ship every day of the week and we cannot ship to PO boxes. We only ship Mon-Wed on orders placed by Tuesday of that week, taking up to 2 days in transit.
Our Freeze-Dried Raw Venison Dog Food, Treats and Chews are shipped Monday-Friday each week, taking up to 6-8 business days in transit based on delivery location.
Can I arrange a return if I have to?
Due to the perishable nature of our frozen product, Huntaway does not accept returns or exchanges for frozen products. Should you wish to return unopened treats or chews within 30 days of purchase, please contact our customer service team.
Sustainability
How are Huntaway products sustainable?
Wild deer are an invasive species in New Zealand. Wild deer numbers in New Zealand's South Island are increasing, damaging local crops and depleting young growth in native forests.
Through thoughtful harvesting of these wild deer, there are no conventional farming impacts on the environment with regards to land-use, carbon and waterway pollution.
Our ingredients solve a problem of an invasive species, whilst also providing a nutrient dense source of protein for your dog.
Is Huntaway packaging sustainable?
Unfortunately, we do not use any sustainable or recylcable materials for our packaging. We are constantly working on using more sustainable packaging within our production. We believe our next step is soft plastic recyclable packaging.
Is the Huntaway supply chain sustainable?
We ship by sea from New Zealand to the USA, which is slower but has proportionately lower carbon emissions. We are always looking for ways to make our products more sustainable. As part of this effort we are developing a carbon footprint profile for our products and supply chain.
What can I do with my packaging?
Once the dry ice has dissipated, you can recycle or compost all Huntaway packaging. If the dry ice has not dissipated when your order arrives, just let the box sit open in a well-ventilated area after removing your Huntaway products, and it should fully evaporate within 24 hours. Please make sure not to touch the dry ice (it's very cold!) and keep it away from children and pets.
Auto-delivery subscription
Can I subscribe to Huntaway?
You can sign up for auto-deliveryto have the right amount of Huntaway delivered to your door at the right time.
Just select the size box you want, and how often you want it delivered, and we'll send your order out when it suits you! You can cancel or adjust your subscription whenever you need to.
How often should I order Huntaway for my dog?
Use our Frozen or Freeze-Dried feeding calculators to get a customized serving amount and suggested subscription for you and your pup! Tip: If you're running out of food you might need to increase your frequency of delivery or size up your subscription box. If you're finding your box arrives before you’re nearly empty, you might need to decrease your frequency of delivery or size down to a smaller box.
How do I cancel an order?
You can cancel your subscription at any time. Please note that any edits to your subscription must be made 48 hours prior to your order processing date. This includes pauses, skipped orders, cancellations and changes to the quantity or products included in your subscription.
Cancellations and modifications made after your order has processed may incur a fee up to $30. Should an order already be dispatched, we are unable to stop the delivery of this order. If your order has already processed, but has not been collected by our shipping partners, a cancellation fee of $30 will apply. This fee will be deducted from any refunded amount.
How do I update my subscription?
Log in to your account and you can skip a delivery, pause deliveries, adjust delivery frequency or quantity, or cancel your subscription. You can also update your payment information, shipping information, and your personal details.
I'm having trouble logging in to my account
Make sure you've activated your account – you will automatically receive an email from Huntaway inviting you to activate your account when you create a new account. If you've forgotten your password, you can use the Forgot Password link to get an email with a link to reset your password. If you're still having trouble, get in touch and we will help!
What do I do if there's a problem with my subscription?
Try logging in to your account to see if you can adjust your subscription there, or get in touch with us – we're always here to help!
When will I get my dog food delivery?
Due to Huntaway Frozen Raw Venison Dog Food being a perishable product, we do not ship every day of the week and we cannot ship to PO boxes. We only ship Mon-Wed on orders placed by Tuesday of that week, taking up to 2 days in transit.
Our Freeze-Dried Raw Venison Dog Food, Treats and Chews are shipped Monday-Friday each week, taking up to 6-8 business days in transit based on delivery location.
For the most up-to-date delivery information on your order, please copy and paste your tracking number into the carriers website.