Need a little help?
Check out all our latest FAQs about our products, feeding guidance, sustainability and more.
General Information
Where can I purchase Huntaway products?
You can purchase Huntaway Freeze-Dried Raw Venison Dog Food, along with our Treats and Chew range online through Amazon and Chewy. Our Frozen Raw Venison Dog Food is available exclusively on Chewy.
For a full list of retailers, visit our Where to Buy Page.
What makes Huntaway products more convenient?
Our Frozen product is flash-frozen into individual 3 oz cube-shaped portions, which stack efficiently and are easy to thaw for your dog. Our specially-designed freezer-friendly bags have a low-profile form that take up less freezer space.
Our Freeze-Dried product is designed for hassle-free feeding as there is no messy prep, thawing or refrigeration required. All the while providing the same recipe of our frozen product. Simply scoop, hydrate, and serve.
Where do I find Best Before Date (BBD) on Huntaway Products?
On most products the BBD is printed on the back of the packaging.
As of May 2025, you will find the BBD on our Raw products embossed onto the top tear of strip of the bag. You may also find this on the carton of a 3 bag box - if your order is delivered within a carton.
What kind of quality control do you use?
We test each batch of our raw food for bacteria, salmonella and Aerobic Plate Count (APC) to ensure it is safe for your dog to eat
Are your ingredients human grade?
Our primary ingredients are not human grade due to the way our deer are processed, not because of lack of quality. Specifically, the deer are killed and gutted in the wild, and the organs we use in our recipe (the offal) are left intact to be inspected. However, since the organs and rib bones are exposed in the wild after the deer was killed, and not inside a factory, they cannot be human grade. Since our deer are wild, they are raised without any human intervention. Our supplements are human grade, and everything is processed in a human grade facility. Find more information about New Zealand venison here.
Our non-raw products (our treats & chews) are made at facilities that manufacture pet food and treats; as a result, they cannot be regarded as of human-grade quality. We are dedicated to utilising only ingredients that uphold the highest standards at Huntaway. Our top priority is providing safe, top-notch nourishment that will enable all dogs to thrive.
Are the fruit and vegetables in our Frozen & Freeze-Dried Raw Venison recipes organic and non-GMO?
We use currently use a fruit and vege blend, made up of Carrot, Apple, Tomato, Shiitake, Broccoli, Orange, Cranberry, Pumpkin, Spinach, Beet, Tart Cherry, Strawberry, and Blueberry, which are non-GMO & organic compliant. The other fruits and vegetables in our recipe are currently sourced from local farmers market so they are unable to provide non-gmo/organic status at this stage. We are continuing to work with local suppliers to establish a source for these.
What type of diet is Huntaway raw dog food suitable for?
Huntaway raw dog food can be served in rotation with other proteins or as part of a raw food or mixed food diet. It is possible to transition your dog from kibble to raw food using Huntaway raw dog food introduced slowly over four weeks.
What if my dog has food allergies or intolerances?
Food allergies are often linked to familiar protein sources, such as chicken, turkey and beef, which are common in many dog foods.
Wild New Zealand venison makes up 90% of our raw frozen & freeze-dried dog food, with the rest being natural ingredients like blueberries, carrots and beets. If your dog is struggling with a food allergy or sensitivity, then wild venison may be a great alternative protein to try.
For more information, check out our Raw Feeding blog.
My dog is allergic to ‘X’, do you have other ingredient options?
We have carefully selected all our ingredients for nutritional value and sustainable considerations but if there's something that doesn’t fit for your pup’s diet, we’d still love to hear from you. Initially we have launched just one highly nutritious frozen raw dog food but we are already working on new flavors and varieties, so please drop us a note and tell us what you’d like to see next.
How does the calculator on your website work?
Both of our feeding calculators, use some basic information about your pup, like activity level and weight to work out a recommended daily serving.
The activity levels are split into three categories, these are Lazy Bones, Hound of Habit and Bundle of Energy. Here’s a little guide to figure out which activity level, we would deem your pup.
- Lazy Bones → Less than 30mins of exercise daily
- Hound of Habit → 30 to 90 minutes of daily exercise
- Bundle of Energy → More than 90 minutes of daily exercise
Freeze-Dried Raw Venison
Where can I purchase Huntaway Freeze-Dried Raw Venison?
You can purchase Huntaway Frozen Raw Venison Dog Food in 12 oz bags through the following retailers:
Chewy - Available online at Chewy.com.
Amazon - Available online at Amazon.com.
For a full list of retailers visit our Where to Buy Page.
How much Huntaway Freeze-Dried Raw Dog Food should I feed?
Recommended daily servings for a complete meal are as follows:
- XS dog (5-15lbs): 1-2 cups
- Small dog (16-25lbs): 2-2.5 cups
- Medium dog (26-50lbs): 2.5-4 cups
- Large dog (51-75lbs): 4-5.5 cups
- XL dog (76lbs+): 5.5+ cups
How do I serve Huntaway Freeze-Dried Raw Venison Dog Food?
We’ve made feeding raw easy! To feed, just scoop > hydrate > serve. No time spent on messy preparation work to ensure your dog is served a nutritious raw diet. Even your kids can do it.
How do I best store my bags of Freeze-Dried Raw Venison Dog Food?
To keep your freeze-dried dog food fresh and nutrient-rich, store it in a cool, dry place in an airtight container. Once opened, avoid moisture and use within 30–60 days. No need to refrigerate — just keep it sealed and away from light, and your pup’s meals will stay safe and delicious.
How long is the shelf life of a bag of Freeze-Dried Raw Venison Dog Food?
- Our Freeze-Dried Raw Venison Dog Food has a shelf life of 12 months from production
- Our Freeze-Dried Raw Venison Dog Food can be used for 30-60 days from opening. Keep it sealed and away from light, and your pup’s meals will stay safe and delicious.
How many calories are in a cup?
Our Freeze-Dried Raw Venison dog food recipe has 248 kcal/cup
Why should I try Freeze-Dried Raw Venison for my dog?
Huntaway is made from wild venison, a hypoallergenic novel protein that is great for weight control as well as for dogs with food intolerances or allergies.
Discover more about the process of Freeze-Dried food here!
How much of “X” macronutrient or micronutrient is in the recipe?
If you’re ever wondering how much of a specific nutrient is in our recipes, feel free to reach out to us for this information. We’re more than happy to provide you with a nutrient panel to review.
What is the % break down of meat vs bone vs offal included in the recipe?
Our signature product is made up of 90% Wild Venison, this further breaks down into 60% Venison meat and 30% Organ meat (Heart, Liver, Kidney, Lung, Spleen & Trachea)
What does the process of Freeze-Dried mean?
Freeze drying is the process of removing moisture through low pressure treatment and heat to turn the water content into vapor. This process allows for the nutritional content of the product to be preserved, while making it shelf stable. For more in-depth information about how we make our freeze-dried product, click here.
Frozen Raw Venison
Where can I purchase Huntaway Frozen Raw Venison?
You can purchase Huntaway Frozen Raw Venison Dog Food in 3 lb (16 x 3 oz portions) bags through the following retailers: Chewy - Available online at Chewy.com.
Why can I no longer buy Frozen Raw Venison from you directly?
We have made the decision to cease direct-to-consumer deliveries of our frozen raw dog food due to challenges in ensuring reliable logistics that maintain the high-quality condition our products deserve. This change does not affect our Freeze-Dried Raw Dog Food, Treats, or Chews, which remain available for purchase on our website. For a detailed explanation, please read our blog post.
How much Huntaway Frozen Raw Dog Food should I feed?
Recommended daily servings are as follows:
- XS dog (5-15lbs): 1-3 cubes
- Small dog (16-25lbs): 3-5 cubes
- Medium dog (26-50lbs): 5-7 cubes
- Large dog (51-75lbs): 7-10 cubes
- XL dog (76lbs+): 10+ cubes
Use our feeding calculator to get a customised serving amount for your dog!
The recommended feeding guide is not "one size fits all." The specific needs of individual dogs will differ depending on their metabolism, age, level of daily exercise, health issues, heredity, outdoor surroundings, stress, and anxiety.
How do I serve Huntaway?
Our Huntaway signature raw food recipe is best served thawed in the refrigerator for 12 hours or more. We would recommend keeping your raw food in a separate covered container in your refrigerator to avoid cross contamination for both you and your dog(s)
What's the best way to handle Huntaway Frozen Raw food?
Keep food frozen. For your protection, keep separate from other foods, wash hands and surfaces thoroughly after handling and wash your pet’s bowl after each feed. Any food not eaten within 30 minutes of offering should be discarded.
How many calories are in each cube?
Current formulation → Each 3 oz cube contains 142 kcal. Which works out to be 165 kcal per 100 grams or roughly 47 kcal per oz.
Why should I try Frozen Raw Venison for my dog?
Huntaway is made from wild venison, a hypoallergenic novel protein that is great for weight control as well as for dogs with food intolerances or allergies.
Find out more about our Frozen Raw Venison now!
How much of “X” macronutrient or micronutrient is in the recipe?
If you’re ever wondering how much of a specific nutrient is in our recipes, feel free to reach out to us for this information. We’re more than happy to provide you with a nutrient panel to review.
What is the % break down of meat vs bone vs offal included in the recipe?
Our signature product is made up of 90% Wild Venison, this further breaks down into 60% Venison meat and 30% Offal/Organ meat (Heart, Liver, Kidney, Lung, Spleen & Trachea)
Treats and Chews
Where can I purchase Huntaway Treats and Chews?
You can purchase Huntaway Treats and Chews through the following retailers:
Chewy - Available online at Chewy.com.
Amazon - Available online at Amazon.com.
For a full list of retailers, visit our Where to Buy Page.
What if my dog has food allergies or intolerances?
All of our treats & chews are made from novel proteins, which can be a great alternative protein source, and some of our range includes single ingredient products. Using these novel proteins allows for these products to be hypoallergenic and beneficial for dogs with a food allergy or sensitivity.
Why should I try Huntaway Treats and Chews
Our treats & chews are aimed at supporting digestion, hip & joint or skin & coat. We also serve some single ingredient treats. These allow for you to pick and chose what is best suited for you and your dog.
How are the Jerky and Chews made? / What does 'air-dried' mean?
Air drying actually allows for meat products to be heat treated with a kill step temperature to ensure food safety in the Venison treats but without evaporating all the moisture in the treat. Moisture is actually a very important component in the treat because it potentially allows for improvement in aroma, palatability and overall mouth feel in the finished product. This means that pleasant aromas can last longer in the treats, flavors can be locked in and texture can be a pleasurable experience for the dog. The meaty, soft and moist texture of your venison treats may not have been possible if we cooked them any other way such as baking, freeze drying etc.
How are the single ingredient treats made?
The process is fairly simple in that hot air flows over the products on trays and dries it out. If cooking refers heat treating the product there isn’t much difference between air drying and cooking. One difference between normal cooking is our product doesn’t go above 85°C.
Sustainability
How are Huntaway products sustainable?
Wild deer are an invasive species in New Zealand. Wild deer numbers in New Zealand's South Island are increasing, damaging local crops and depleting young growth in native forests.
Through thoughtful harvesting of these wild deer, there are no conventional farming impacts on the environment with regards to land-use, carbon and waterway pollution.
Our ingredients solve a problem of an invasive species, whilst also providing a nutrient dense source of protein for your dog.
Is Huntaway packaging sustainable?
Unfortunately, we do not use any sustainable or recylcable materials for our packaging. We are constantly working on using more sustainable packaging within our production. We believe our next step is soft plastic recyclable packaging.
Is the Huntaway supply chain sustainable?
We ship by sea from New Zealand to the USA, which is slower but has proportionately lower carbon emissions. We are always looking for ways to make our products more sustainable. As part of this effort we are developing a carbon footprint profile for our products and supply chain.
What can I do with my packaging?
Once the dry ice has dissipated, you can recycle or compost all Huntaway packaging. If the dry ice has not dissipated when your order arrives, just let the box sit open in a well-ventilated area after removing your Huntaway products, and it should fully evaporate within 24 hours. Please make sure not to touch the dry ice (it's very cold!) and keep it away from children and pets.
Auto-delivery subscription
Can I subscribe to Huntaway?
As of June 2025, we no longer offer a direct to customer subscription service.
To purchase Huntaway products, please visit our Where to Buy page.