About – Huntaway

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A man hugging a very happy dog
T h e   S t o r y

Our mission is for Huntaway to be the most sustainable, convenient and nutritious food for dogs. Starting with our signature raw frozen recipe we are developing a range of treats, chews and toppers to suit your dog and your busy lifestyle.

In early 2020 we started to make dog food samples at home in our kitchen and fed them to our own dogs. We compared notes, researched what else was in the market, studied AAFCO, BARF, PMR and other industry feeding standards to come up with what we think is a great signature raw recipe.

Based on 85% sustainable Wild Venison and 15% natural ingredients to provide other vitamins and minerals, Huntaway is a nutritious raw frozen food for your dog.

Sustainably sourced raw venison, from the New Zealand wilderness Shop Now

Frequently Asked Questions

Answers to our most frequently asked questions are just a click away.

How are Huntaway products sustainable?

Wild deer are an invasive species in New Zealand. Wild deer numbers in New Zealand's South Island are increasing, damaging local crops and depleting young growth in native forests. 

Through thoughtful harvesting of these wild deer, there are no conventional farming impacts on the environment with regards to land-use, carbon and waterway pollution.

Our ingredients solve a problem of an invasive species, whilst also providing a nutrient dense source of protein for your dog.

Is Huntaway packaging sustainable?

All of our packaging is either recyclable or compostable, even the packing tape we use to seal the cartons.

Is the Huntaway supply chain sustainable?

We ship by sea from New Zealand to the USA, which is slower but has proportionately lower carbon emissions. We are always looking for ways to make our products more sustainable. As part of this effort we are developing a carbon footprint profile for our products and supply chain.

What can I do with my packaging?

Once the dry ice has dissipated, you can recycle or compost all Huntaway packaging. If the dry ice has not dissipated when your order arrives, just let the box sit open in a well-ventilated area after removing your Huntaway products, and it should fully evaporate within 24 hours. Please make sure not to touch the dry ice (it's very cold!) and keep it away from children and pets.

What makes Huntaway products more convenient?

Our product is flash-frozen in cube-shaped portions, which stack efficiently and are easy to separate and thaw for your dog. Our specially-designed freezer-friendly bags have a low-profile form that take up less freezer space.

How are Huntaway products delivered?

We use FedEx and UPS to deliver our raw frozen dog food. Each box of Huntaway raw food is packaged with dry ice in a highly insulated box to keep it frozen throughout the delivery process and for some hours after; however we do recommend unpacking Huntaway into your freezer as soon as possible when you receive it.

When can I expect my order to arrive?

Due to Huntaway Raw Dog Food being a perishable product, we do not ship every day of the week. If your order is placed on a Sunday, Monday or Tuesday, your order will ship no later than Wednesday. Orders placed any other day of the week will be dispatched on the following Monday.

We will notify you when your order has been sent. Once your order has been shipped, you can expect to receive it within 48 hours.

Can I arrange a return if I have to?

Yes, our team will be happy to help you with a return or we can arrange donation to a nearby shelter if they handle raw food. 

What type of diet is Huntaway raw dog food suitable for?

Huntaway raw dog food can be served in rotation with other proteins or as part of a raw food or mixed food diet. It is possible to transition your dog from kibble to raw food using huntaway raw dog food introduced slowly over four weeks. 

What if my dog has food allergies or intolerances?

Food allergies are often linked to familiar protein sources, such as chicken, turkey and beef, which are common in many dog foods.

Wild New Zealand venison makes up 85% of our raw frozen dog food, with the rest being natural ingredients like blueberries, carrots and beetroot.

If your dog is struggling with a food allergy or sensitivity, then wild venison may be a great alternative protein to try.

Why should I try Huntaway for my dog?

Huntaway is made from wild venison, a hypoallergenic novel protein that is great for weight control as well as for dogs with food intolerances or allergies.

How much should I feed my dog?

Recommended daily servings are as follows:

- Small dog (11-22 lbs): 1-2 portions
- Medium dog (23-55 lbs): 4-5 portions
- Large dog (55+ lbs): 6+ portions

Use our feeding calculator to get a customised serving amount for your dog!

For puppies and pregnant/nursing dogs, feed up to 2-3 times the above adult amount. Always consult your veterinarian as requirements vary based on the number of puppies and stage of lactation.

How do I serve Huntaway?

Our Huntaway signature raw food recipe is best served thawed in the refrigerator for 12 hours or more.

What's the best way to handle Huntaway food?

Keep Huntaway food frozen. For your protection, keep separate from other foods, wash hands and surfaces thoroughly after handling and wash your pet’s bowl after each feed. Any food not eaten within 30 minutes of offering should be discarded.

Can I subscribe to Huntaway?

You can sign up for auto-delivery to have the right amount of Huntaway delivered to your door at the right time. Just select the size box you want, and how often you want it delivered, and we'll send your order out when it suits you! You can cancel or adjust your subscription whenever you need to.

How do I manage my subscription?

Log in to your account and you can skip a delivery, pause deliveries, adjust delivery frequency or quantity, or cancel your subscription. You can also update your payment information, shipping information, and your personal details.

I'm having trouble logging in to my account

Make sure you've activated your account – you will automatically receive an email from Huntaway inviting you to activate your account when you create a new account. If you've forgotten your password, you can use the Forgot Password link to get an email with a link to reset your password. If you're still having trouble, get in touch and we will help!

What do I do if there's a problem with my subscription?

Try logging in to your account to see if you can adjust your subscription there, or get in touch with us – we're always here to help!

Where is my dog food delivery?

Due to Huntaway Raw Dog Food being a perishable product, we do not ship every day of the week. If your order is placed on a Sunday, Monday or Tuesday, your order will ship no later than Wednesday. Orders placed any other day of the week will be dispatched on the following Monday.

Need to track your order? Please track your order on our order tracking page here.

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